Friday, October 22, 2010

Update on the Hulk

For those of you who have been following my harrowing ordeal with The Hulk, I thought I would provide a brief update: THE HULK IS BROKE.

That's right. The damn thing won't display a pinprick on a monitor. $900, out of the box, nothing.

Oh, and HP SUCKS.

I am currently waiting for a *new* (not that the old one was even old) graphics card to arrive. The man in India said it would take 3-5 days, which is just BEYOND frustrating, because that means that, although I paid for the computer and had it rush-shipped to me, it is essentially sitting useless on my dining table for at least a week.

Money gone from my account without any benefit makes me MAD.

Then, when said graphics card arrives, I have to remove the old one myself and put the new one in, which has all kinds of potential for Ranty Pants tantrums. However, if the damn thing works after that, I'm sure I'll forget it pretty fast.

IF.

Of course, we don't actually KNOW it's the graphics card because, you know, we can't get the PC to display anything on the screen to even run any diagnostics. For all we know, the whole CPU could be a pile of junk. In which case, I'm told, I have to take it to a HP certified technician for repair.

HOLD ON. I paid $900 for a NEW computer, not a refurbished one. And I paid to have it now. Not 3 weeks from now.

There is going to be one big RantyPanty tantrum if it goes that far because I'm going to want a whole new unit. Even if it means I have to hold Carly Fiorina hostage for her blackberry, just so I can hunt down the decision maker at HP who can make it happen. (Of course, there is an added benefit here - it would get her off the airwaves, so maybe I'd make it drag out a bit.)

Suffice to say, we all praying it's the graphics card.

2 comments:

Kimberly {YeP, they are all mine} said...

Oh, I would be PISSED.

e said...

Heads will roll.

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